Last Updated: July 2026

Welcome to Moon Peak, a premium culinary and heritage brand owned and operated by SRM Foods & Spices (“Company”, “we”, “us”, “our”). The information provided on our website (moonpeakindia.com), across our social media channels, and on our product packaging is for general informational, educational, and culinary purposes only.

By accessing our website or purchasing our products, you explicitly acknowledge, understand, and agree to the statutory disclaimers and food safety notices outlined below.

1. Non-Medical & Health Claim Disclaimer (FSSAI & ASCI Compliance)

Moon Peak specializes in authentic, prestige-grade agricultural and food commodities, including Kashmiri Mongra Saffron (Crocus sativus), natural honey, and walnuts.

• Not a Medical Product: Our products are regulated as dietary food items and agricultural produce under the Food Safety and Standards Authority of India (FSSAI). They are not pharmaceuticals, medicines, or medical devices.

• No Disease Claims: None of the statements made on our website, product descriptions, or marketing advertisements are intended to diagnose, treat, cure, mitigate, or prevent any medical disease, illness, or health condition. Any historical, traditional, or Ayurvedic references to the benefits of saffron, honey, or dry fruits are provided solely for educational and cultural context.

• Medical Advice: You should never disregard professional medical advice or delay seeking treatment because of information read on our website. If you are pregnant, nursing, taking prescription blood thinners, or undergoing treatment for a chronic medical condition, please consult your healthcare physician before consuming high-potency spices or dietary supplements.

2. Natural Product Variations & Aesthetic Differences

At Moon Peak, we reject chemical standardization in favor of pure, unadulterated Kashmir harvests. Because our products are 100% natural and organically cultivated, batch-to-batch variations are a natural hallmark of authenticity:

• Kashmiri Mongra Saffron: Individual saffron threads (stigmas) naturally vary in length, thickness, and exact shade of crimson. Natural aroma intensity and color infusion times may shift slightly between seasonal harvests.

• Pure Honey: Pure, unheated honey naturally undergoes crystallization (thickening or graininess) over time, especially in cooler temperatures. Crystallization is definitive proof of purity and natural pollen content, not spoilage or sugar adulteration.

• Walnuts & Dry Fruits: Variations in kernel color (light amber to dark amber), natural oil content, and sizing occur naturally across different Kashmiri orchards.

• No Defect Liability: These natural visual, aromatic, and textural differences do not constitute a “defect,” “inferior quality,” or “misbranding” under consumer law, and are not valid grounds for quality-based refund claims.

3. Allergen Disclosures & Cross-Contamination Notice

While we adhere to stringent, food-grade hygiene and sanitation standards (Schedule 4 of FSSAI regulations) at our Pampore facility, customers with severe food allergies must be aware of the following risks:

• Tree Nut Presence: Our packaging facility handles and processes tree nuts, specifically Walnuts. While products like Saffron and Honey are packed using dedicated utensils, we cannot guarantee a 100% allergen-free environment. Trace amounts of tree nut proteins or airborne dust may be present.

• Natural Pollen & Bee Products: Our raw honey contains natural floral pollen and traces of bee enzymes. Individuals with severe bee-sting allergies, pollen allergies, or asthma should consult a doctor prior to consumption.

• Liability Waiver: SRM Foods & Spices assumes no liability for adverse allergic reactions, anaphylaxis, or sensitivities triggered by the consumption of our food products.

4. Storage Degradation & Customer Responsibility

Our products contain zero synthetic preservatives, artificial moisture retainers, or chemical glazes. Consequently, product integrity depends entirely on proper post-delivery home storage:

• Saffron is highly hygroscopic and volatile. Exposure to direct sunlight, kitchen heat, or open air humidity will cause rapid weight dehydration, loss of aroma, or moisture absorption.

• SRM Foods & Spices is not responsible for product degradation, weight loss, or molding that occurs after verified delivery resulting from improper customer storage, improper handling, or leaving jars unsealed.

5. Accuracy of Website Copy & Typographical Errors

We work diligently to ensure that all pricing, product descriptions, harvest dates, and scientific details on moonpeakindia.com are accurate. However, human or system typographical errors may occasionally occur:

• We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice.

• If a product is listed at an incorrect price due to a system error, SRM Foods & Spices reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price, immediately refunding the customer if payment was captured.

6. External Marketplaces & Third-Party Links

Our website or marketing campaigns may contain links to third-party platforms (such as courier tracking portals, payment gateways, or Amazon marketplace storefronts).

• SRM Foods & Spices does not endorse, control, or monitor the content, privacy policies, or operational reliability of these external websites.

• We are not liable for any loss, technical glitch, or data compromise resulting from your interaction with third-party software or marketplaces.

7. Statutory Licensing & Legal Metrology Declaration

In compliance with the Legal Metrology (Packaged Commodities) Rules and FSSAI e-commerce guidelines, we declare the following statutory information for all Moon Peak proprietary food listings:

• Manufacturer & Brand Owner: SRM Foods & Spices

• Country of Origin: 100% Product of India (Harvested and Packed in Kashmir)

• Nature of Business: Procurement, Grading, Packaging, and E-Commerce Retail of Proprietary Food Articles and Agricultural Spices.

8. Limitation of Liability

To the maximum extent permitted by applicable Indian law, SRM Foods & Spices, its directors, partners, employees, and affiliates shall not be held liable for any direct, indirect, incidental, consequential, or punitive damages arising out of:

• The use or inability to use our website or products.

• Any unauthorized access to our secure servers or payment gateways.

• Any dietary incompatibilities, allergic reactions, or misinterpretation of our culinary copy.

• In all circumstances, our total cumulative legal liability shall not exceed the actual invoice purchase price paid by the consumer for the specific product in dispute.

9. Legal Administration Desk

If you have questions regarding this Disclaimer, our FSSAI compliance, or product allergen profiles, please reach out to our administrative headquarters:

• Firm Name: SRM Foods & Spices

• Brand Name: Moon Peak

• Facility Address: Pampore 192121, Kashmir Valley, India

• Official Support Email: indiasrmfoods@gmail.com